Complaints Policy

We take complaints very seriously. If you would like to make a complaint regarding the surgery or the services we offer, please contact the Practice Manager by telephone or, if you prefer, in writing. We undertake to make a rapid acknowledgement of your complaint and to make a full response after assessment of the matter.

Should you wish to remain anonymous please speak to a member of the PPG.  We will not deal with anonymous or malicious complaints submitted in writing.

To see our complaints policy please click on this link Complaints 2024